The fine print, plainly
Warranty, returns & lay-by
Warranty
Every phone is tested before it is sold. Qualifying devices include a warranty, and the exact warranty period and terms for your device are confirmed on WhatsApp and stated on your invoice before you pay. Keep your invoice — it is your proof of warranty.
Returns
If something is wrong with your phone, contact the team on WhatsApp or call the receptionist as soon as possible. Bring the device and your invoice to the Durban CBD store, or arrange a courier return with the team. Your rights under the Consumer Protection Act are not affected by anything on this page.
Lay-by
You can reserve a phone and pay it off over time. The team sets up the lay-by with you on WhatsApp or in-store, including the deposit, the payment schedule and when you can collect. The phone stays reserved for you while the lay-by is active.
Delivery and collection
Collect your phone at the store in Durban CBD, or have it couriered anywhere in South Africa, including Durban, Pretoria, Johannesburg, Cape Town, Pietermaritzburg, Richards Bay, Newcastle and Port Shepstone. Delivery cost and timing are confirmed with your order.
Payment
Nothing is charged on this website. All orders are confirmed and paid through WhatsApp or in-store, so you always speak to a real person before any money changes hands.
Questions about an order?
Message us on WhatsApp or call the receptionist on +27 21 891 4367. Mon–Sat 08:00–17:00 · Sun 09:30–14:00.